Privacy Policy

Saxon Developments Pty Ltd and its subsidiaries and related entities (including any subsidiaries or related entities formed in the future that provide you with, link to, or direct you to this Privacy Policy) (collectively referred to as “we”, “us”, “our” or “our companies”) respect your privacy. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as amended from time to time.

This Privacy Policy explains how we collect, hold, use and disclose personal information about customers and prospective customers, tenants, landlords and property purchasers, suppliers and contractors, visitors to our websites, and individuals who make enquiries with us. It applies whether information is collected online, in person, by phone, email or by any other means. By providing your personal information to us, contacting us or using our services, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.

Personal information has the meaning given in the Privacy Act and includes information or an opinion about an identified individual, or an individual who is reasonably identifiable. We may collect personal information including your name, contact details, date of birth, identification documents, financial and credit-related information, and information relevant to property purchases, leasing or management. We do not collect sensitive information unless it is reasonably necessary for our services or required or permitted by law.

We may collect personal information directly from you when you interact with us, use our websites, attend our premises or display apartments, or complete forms. We may also collect information from third parties such as publicly available sources, landlords or tenants, employers or referees, credit reporting agencies, property agents, valuers or market research providers. If you provide us with personal information about another person, you must ensure they are aware of this Privacy Policy and have consented to their information being provided.

When you visit our websites, we may collect de-identified or anonymous information through cookies and similar technologies to help improve functionality and performance. Cookies do not identify you personally, and you can disable them in your browser settings, although this may affect website functionality.

We collect, hold, use and disclose personal information to communicate with you, respond to enquiries, provide information about our developments and services, facilitate property transactions and leasing, manage properties, assess financial capacity, comply with legal obligations, improve our services, conduct research, and for other purposes disclosed at the time of collection. We may also send direct marketing communications where permitted by law, and you may opt out at any time by using the unsubscribe facility or contacting us. Opt-out requests are processed within 20 business days.

We may disclose personal information to service providers, contractors, consultants, credit reporting agencies, marketing and research organisations, our related entities, authorised persons, and government authorities where required by law. Where information is disclosed to third parties in Australia, it will be handled in accordance with their privacy practices.

We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date, and to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. However, no system is completely secure, and you should also take reasonable steps to protect your personal information.

You may request access to or correction of your personal information by contacting us. There is no fee for making a request, and we will respond within a reasonable period. If access is refused, we will provide written reasons.

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.

We may update this Privacy Policy from time to time. Your continued use of our services or provision of personal information after any updates constitutes acceptance of the revised policy.

If you believe we have breached the Privacy Act or this Privacy Policy, you may lodge a complaint by contacting us. We will investigate and respond in writing. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

For any questions, requests to access or correct personal information, privacy complaints, or to opt out of marketing communications, please contact our Privacy Officer at Saxon Developments using the contact details provided on our website.